Articles on: Management portal

What information is shown in the OVERVIEW menu?

The "Overview" tab in DASHBOARD section provides the user with detailed information about occurrences that took place on a selected day.


Within the "Overview" tab, you will find metrics that provide insights to effectively manage and monitor your operations.



Dashboard / Overview


  • Absence - Number of absent employees (excl. sickness)
  • Holiday - Number of employees on holiday
  • Sickness - Number of sick staff
  • xHrs - Number of employees working extra hours
  • Lateness - Number of employees who have been late
  • Theoretic - Calculates the daily average of staff needed on holiday
  • Actual - Calculates the actual rate from start of business year to your selected date on the date picker
  • Target - Calculates the target number of staff on holiday till the end of the year from the selected date on the date picker


Click on the number to view the employees details


In this tab you can also find a breakdown of staff levels throughout a day




Staffing levels




  • Headcount graph - Green = Over staffed, Orange = On target, Red = Under staffed.
  • Additional graph (Variation) - Variation is the difference between your current staff level and your business requirements.
  • Optional graph - Other graph could be added to track specific skillset. Contact [email protected].



Underneath the graph, you will find three separate grids showing some important information broken down by job position.



Occurrence ratios



  • Schedule - Calculate the number of the scheduled hours over (+) or under (-) against your Business Requirements (BR), as well as the amount of extra hours taken to balance it off.
  • Absence - Number of paid and unpaid hours of absence.
  • BR - This is your current scheduling efficiency. If your graph is on target from opening to closing you would mark 100%. Each red bar would reduce the efficiency because you are understaffed within that period.



Updated on: 10/12/2023

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