What are the roles and permissions available to access SMRT?

Manager Level 1:

One site | Multi departments | No setting access except for the Break List if used.

Absence metrics and the Staff level
Search for any occurrence (read only)
Create xHrs on the day only
View who's on shift and Staff clock
View schedules (read only)
Access to Break List if used
Access to SMRT Knowledge

Manager Level 2:

One site | Multi departments | No setting access except for the Break List if used.

Absence metrics and the Staff level
Search for any occurrence (read only)
Create any occurrence type on the day only
View who's on shift and Staff clock
View schedules (read only)
Access to Break List if used
Access to SMRT Knowledge

Manager Level 3:

One site | Multi departments | No setting access except for the Break List if used

Absence metrics and the Staff level
Search for any occurrence
Create any occurrence type
View who's on shift and Staff clock
Access to Staff profile, details, calendar, contracts, skills, link and rota special
Allow to create new staff and reset their password
Access to occurrence summary
Access to disciplinary if used
Access to timecards, anomaly and clocks
Create xHrs and shift change requests
No Access to Holiday management
Manage staff swap requests
View schedules and update shift if necessary, but no schedule builder nor schedule publishing
View staff level for the next 6 months
View the Team balance
Access to Break List if used
Access to SMRT Knowledge

Dept Admin:

One site - multi departments - Department Settings access

Manager Level 3
Schedule building, publishing, historical trending if used
Holiday Management

Site Admin:

One site - Multi departments - Full setting access

Headquarter:

Multi sites - Multi departments - Full settings access

Staff member:

Access web based and mobile staff app

Break List viewer:

Display Break list dispatch

Security:

Break List search

Updated on: 10/01/2024