What are the roles and permissions available to access SMRT?

Manager Level 1:

One site | Multi departments | No setting access except for the Break List if used.

• Absence metrics and the Staff level
• Search for any occurrence (read only)
• Create xHrs on the day only
• View who's on shift and Staff clock
• View schedules (read only)
• Access to Break List if used
• Access to SMRT Knowledge

Manager Level 2:

One site | Multi departments | No setting access except for the Break List if used.

• Absence metrics and the Staff level
• Search for any occurrence (read only)
• Create any occurrence type on the day only
• View who's on shift and Staff clock
• View schedules (read only)
• Access to Break List if used
• Access to SMRT Knowledge

Manager Level 3:

One site | Multi departments | No setting access except for the Break List if used

• Absence metrics and the Staff level
• Search for any occurrence
• Create any occurrence type
• View who's on shift and Staff clock
• Access to Staff profile, details, calendar, contracts, skills, link and rota special
• Allow to create new staff and reset their password
• Access to occurrence summary
• Access to disciplinary if used
• Access to timecards, anomaly and clocks
• Create xHrs and shift change requests
• No Access to Holiday management
• Manage staff swap requests
• View schedules and update shift if necessary, but no schedule builder nor schedule publishing
• View staff level for the next 6 months
• View the Team balance
• Access to Break List if used
• Access to SMRT Knowledge

Dept Admin:

One site - multi departments - Department Settings access

• Manager Level 3
• Schedule building, publishing, historical trending if used
• Holiday Management

Site Admin:

One site - Multi departments - Full setting access

Headquarter:

Multi sites - Multi departments - Full settings access

Staff member:

Access web based and mobile staff app

Break List viewer:

Display Break list dispatch

Security:

Break List search

Updated on: 10/01/2024