How to create a "Shift change" request?
Why would you use a shift change rather than a xHrs request?
Simply because xHrs has a cost involved when a shift change is free therefore not affecting your budget.
Let's take the following example:

To rebalance your shift spread you could just pass a 18-02 to a 14-22.
Go to Request.
Click on "Request shift change".
Select the date.
Select your working location if you have several of them.
Select the shift from: 18-02.
Select the shift to: 14-22.
Select a job position: JKT
Select a skill. Leave it blank if skill does not matter.
If more than a skill is selected then chose between "Any" (Logical function OR) or "All" (Logical function AND)
Input the number of staff needed. In this example only one staff is needed.
Check the eligibility figure. You may create a request that none of your staff can do.
Click on "Send request"

The request is sent to the targeted staff, who in return can accept or decline the request
We then have 2 member of staff eligible for this request. If one of them accept the request, your balance would look like this.

In case no staff is willing to accept the request, then you rely on a xHrs request.
Updated on: 11/12/2023
Thank you!