Articles on: Management portal

How SMRT notifies Management for the Staff clocking state?

SMRT can alert Management of various Staff Clock breaches.


In department settings, click on Rules / Notification. You have access to a list of email alert to be sent to management. Only managers on shift will receive those alerts.

If left unticked, no alerts will be sent out.



Notifications settings


  • Enable No Clock IN Alert Emails

Send an email notifying management that a staff did not clock IN for their shift.


  • Enable Late Clock IN Alert Emails

Send an email notifying management that a staff clocked after the start of their shift.


  • Enable Early Clock OUT Alert Emails

Send an email notifying management that a staff clocked before the end of their shift.


  • Enable Late Clock OUT Alert Emails

Send an email notifying management that a staff clocked within twice the anomaly period after their shift ends.


  • Enable Missing Clock OUT Alert Emails

Send an email notifying management that a staff did not clock once twice the anomaly time period lapsed.


  • Enable Early Clock IN Alert Emails

Send an email notifying management that a staff clocked within twice the anomaly time period from the start of their shift.


  • Enable Clock IN Reminder Notification

Send a notification push to staff on their mobile phone to not forget to Clock IN. This is sent 5 minutes before Shift start time.


  • Enable Clock OUT Reminder Notification

Send a notification push to staff on their mobile phone to not forget to Clock OUT. This is sent 5 minutes before Shift end time.


  • Enable Holiday availability on Next Day

Send a notification push to staff on their mobile phone to alert them that a Holiday is available for their tomorrow shift. This is sent at 17:00 the day before if Staff still have a Holiday balance to cover their shift.

Updated on: 10/01/2024

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