Articles on: Management portal

How SMRT notifies Management for the Staff clocking state?

SMRT can alert Management of various Staff Clock breaches.



In department settings, click on Rules / Notification. You have access to a list of email alert to be sent to management. Only managers on shift will receive those alerts.
If left unticked, no alerts will be sent out.


Notifications settings

Enable No Clock IN Alert Emails
Send an email notifying management that a staff did not clock IN for their shift.

Enable Late Clock IN Alert Emails
Send an email notifying management that a staff clocked after the start of their shift.

Enable Early Clock OUT Alert Emails
Send an email notifying management that a staff clocked before the end of their shift.

Enable Late Clock OUT Alert Emails
Send an email notifying management that a staff clocked within twice the anomaly period after their shift ends.

Enable Missing Clock OUT Alert Emails
Send an email notifying management that a staff did not clock once twice the anomaly time period lapsed.

Enable Early Clock IN Alert Emails
Send an email notifying management that a staff clocked within twice the anomaly time period from the start of their shift.

Enable Clock IN Reminder Notification
Send a notification push to staff on their mobile phone to not forget to Clock IN. This is sent 5 minutes before Shift start time.

Enable Clock OUT Reminder Notification
Send a notification push to staff on their mobile phone to not forget to Clock OUT. This is sent 5 minutes before Shift end time.

Enable Holiday availability on Next Day
Send a notification push to staff on their mobile phone to alert them that a Holiday is available for their tomorrow shift. This is sent at 17:00 the day before if Staff still have a Holiday balance to cover their shift.

Updated on: 10/01/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!